Connecting...

Client Services Director - Creative Agency

Job Title: Client Services Director - Creative Agency
Contract Type: Permanent
Location: Melbourne
Industry:
Salary: $120-150K+
Reference: 1025333
Contact Email: jonathan@mondaygroup.com.au
Job Published: October 06, 2020 16:01

Job Description

Part of a growing network of partner agencies, our client is a full service creative and experiential marketing agency with offices in Sydney, Melbourne and Singapore. Their work pushes the limits in brand strategy, curated content and virtual experiences.

Due to recent business acquisitions, they are now looking for an experienced Client Services Director who will be the senior point of contact for day-to-day management of the Melbourne office.

The role:
  • Reporting to the Managing Director (Sydney-based), you will be the strategic point of contact for clients in Melbourne
  • You will work with the management team to bring creative solutions to prospective clients and to grow the business of current clients
  • Establish strong relationships with C-level Marketers, Marketing Directors, Brand Directors and Procurement contacts with prominent corporate clients and global brands
  • Playing a lead role in finding creative solutions to both client and internal challenges, you will foster a culture of knowledge-sharing and collaboration across partner agencies in the network
  • Implement effective processes and systems to improve information flow between the client services team and other disciplines
  • Contribute to business growth by identifying new opportunities and seeking out new, innovative (unexpected) and valuable collaborators to keep the company's work fresh and interesting
  • Work with creative/production experts to develop detailed proposals for new event, creative content and brand communication strategies
  • Lead multiple projects and new business efforts simultaneously and determine the optimal staffing levels and resources for new initiatives
  • Keep abreast of new platforms, advancement in technologies, and trends in the ever-changing cultural climate
Candidate profile:
  • Prior experience in marketing and brand strategy including experiential campaigns, brand activations and creative content production is required.
  • Agency background is highly preferred
  • Exceptional new business and client facing skills with the ability to lead tender and pitch presentations
  • Well-versed in all forms of media, digital and creative content, virtual experiences and the latest immersive technology trends
  • Experience in growing, managing and inspiring internal teams; strong leadership and organizational skills must be complemented by relationship building management style
Salary & benefits:
  • $120-150K plus super.
  • KPI incentive bonus structure
  • Potential to be part of the senior leadership team
  • General expenses, phone, IT, travel, client entertaining etc.
  • Work with inspiring brands in a truly creative company
  • Newly fit out creative office space and sociable work environment
. . .

THE MONDAY GROUP is a specialist recruitment agency and executive search firm for the events, experiential marketing, hotel & hospitality industries.

Working with clients Australia wide: including Sydney, Melbourne, Brisbane, as well as Asia Pacific, we are a team of modern recruiters who value relationships and possess deep industry networks.

Harnessing savvy recruitment sourcing techniques, as well as cutting edge recruitment technology, we specialise in placing mid to senior-level professionals in Event Management, Experiential Marketing, Hotel Management and Executive Hospitality Management roles.